Your patients book themselves, you approve with one click
Odentiva's online booking takes appointment requests and drops them in your inbox. You have the final say, and the emails send themselves.
- Acknowledgement to the patient
- Notice to the clinic
- Confirmation with calendar file
The phone isn’t a scheduling system
Every appointment coordinated by call or message is front-desk time and a chance for something to be written down wrong, or not at all. Online booking moves that back-and-forth into an orderly flow: the patient requests, you confirm, and it’s recorded without anyone transcribing anything.
How it works, end to end
- The patient requests. From your microsite or their portal, they pick a day and time against your opening hours.
- It lands in your inbox. The request doesn’t book itself: it shows up in an inbox for you to review.
- You approve or decline. With one click. You have the final say over your agenda.
- The emails send themselves. Odentiva sends the acknowledgment to the patient, notifies you, and on confirmation sends an email with a calendar file attached, so the appointment is added to the patient’s phone and no-shows drop.
You’re in charge, not the system
The difference from letting anyone block your agenda is control. Here the patient proposes and you decide: you approve against your real agenda, avoid clashes and choose which requests get in. The convenience of online booking, without handing over the reins of your day.
Fewer calls, fewer gaps
A patient who can request an appointment at eleven at night is a patient you don’t lose because your office was closed. And an agenda that fills from your microsite is an agenda working for you even when you’re not seeing patients.
Frequently asked questions
Does it book automatically without my approval?
No. Every request lands in an inbox and you decide whether to approve or decline it. The patient proposes; you confirm. You never lose control of your agenda.
Where do my patients request appointments from?
From your clinic's public microsite or from their patient portal. Either way, the request lands in your Odentiva inbox.
Do I have to write the confirmation emails?
No. Odentiva sends the acknowledgment to the patient, the notice to your clinic, and on confirmation, an email with a calendar file attached so they can add the reminder to their phone.
What if a time slot is already taken?
Patients request against your opening hours, and you approve against your real agenda, so you avoid double-booking.
Related features
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